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MRIS Technical Issue continues to prevent us from uploading tours to their system
Last Post 30 Jan 2009 02:22 AM by Buildatour.com. 1 Replies.
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Buildatour.com
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28 Jan 2009 02:09 PM QuoteQuote ReplyReply  

We were unable to upload tours to the MRIS system all day yesterday and the problem persist today. We've been in regular contact with MRIS to monitor their progress in resolving this issue.

The latest word from MRIS on this issue (via email) was received a few minutes ago.

THIS FROM MRIS VIRTUAL TOUR GROUP:
"This issue is a bug in a newly updated java code set that was deployed to the site on Monday evening. I received a fix from the developer about a half hour ago. We will be testing that fix today and tomorrow, and I hope to have it in place by tomorrow so long as it passes testing."

We have all tours purchased yesterday and today flagged for upload to the MRIS system as soon as they resolve the issue.

We apologize for the inconvenience, and appreciate your patience.

If you have further questions or need our assistance in any way, please contact us any time.
Buildatour.com
Basic Member
Basic Member
Posts:122

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30 Jan 2009 02:22 AM QuoteQuote ReplyReply  
The MRIS virtual tour upload interface issue that prevented us from uploading tours to their system was resolved at approximately 3:30PM, January 29, 2009. All tours pending from the time the issue first arose have now been uploaded to the MRIS system and verified.


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